Payment & Security Policy

🔐 Secure Online Payments

At The Next Wardrobe, your online payment security is our top priority.
We use Razorpay, one of India’s most trusted and PCI DSS Level 1 compliant payment gateways, to handle all transactions safely and seamlessly.

All transactions are processed through secure, encrypted servers ensuring your data is always protected.
Your payment information (such as card details, UPI IDs, or wallet data) is never stored on our servers or shared with any unauthorized parties.


💰 Accepted Payment Methods

We currently accept the following payment options via Razorpay:

  • 💳 Credit/Debit Cards (Visa, MasterCard, RuPay, Maestro, American Express)
  • 🪙 UPI Payments (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • 🏦 Net Banking (All major Indian banks supported)
  • 💼 Wallets (Paytm, Freecharge, Mobikwik, etc.)
  • Cash on Delivery

🧾 Payment Confirmation

Once your payment is successfully processed:

  • You’ll receive an instant order confirmation email.
  • You can also view your order status anytime in the My Account → Orders section.
  • Razorpay will send a payment receipt via email/SMS for your records.

If your payment fails but the amount is debited, it will automatically be refunded to your source account within 5–7 business days.


🔍 Payment Safety Measures

  • Razorpay uses SSL (Secure Socket Layer) encryption to protect your information during transmission.
  • All payment data is processed in a PCI DSS-compliant environment.
  • We do not sell, trade, or rent your personal or financial information to anyone.
  • Periodic security audits ensure the integrity of our systems.

⚠️ Failed or Pending Transactions

In rare cases, Razorpay may mark a transaction as pending or failed due to connectivity issues.
If this happens:

  1. Please wait for 1–2 hours to see if your payment status updates automatically.
  2. If not, contact us at info@thenextwardrobe.com with your payment reference ID, and we’ll assist you.

📩 Contact Us

For any payment-related issues or billing queries, reach out to:
📧 info@thenextwardrobe.com
📱 Instagram: @thenextwardrobe44
Our team will respond within 48 hours on business days.

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